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Most Third-Party Privacy Risk Programs Don't Start with a Strategy - They Start with a Spreadsheet

Corina Kwok De Los Santos

Corina Kwok De Los Santos · US Attorney

April 14, 2025 · 5 min read

TPRMPrivacyThird-party risk+4
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Most third-party privacy risk programs don’t start with a strategy. They start with a spreadsheet. A massive, well-intentioned tracker full of columns like “Vendor Name,” “Data Types,” “Assessment Status,” and “Review Date.”


And while that spreadsheet might feel like progress, it often reflects a deeper issue.  The program is reactive. We’re collecting information before we’ve defined what privacy risk really means for our organization.


How Most Privacy TPRM Programs Actually Begin


Usually, it starts with pressure. A regulatory deadline like GDPR or CCPA is looming. Or a privacy incident involving a vendor has just occurred. Or there is an internal push to map vendors handling personal data.


So privacy teams scramble to launch intake forms to ask vendors if they process personal data. They build a spreadsheet to track the answers. They create a set of risk tiers and assessments, often borrowed from a security framework.


Soon, the process exists but no one is sure what it is achieving.


Why Strategy Has to Come First in Privacy Risk


Privacy is not just a compliance checkbox. It is about protecting individuals, maintaining trust, and aligning with the organization's values and legal obligations.


Without strategy, you might assess low-risk vendors while missing critical ones. You rely on static labels like "PII: Yes/No" without real context. You collect volumes of data but generate little insight.


When you start with purpose, the focus shifts. You ask what types of personal data are most sensitive to your organization. You identify where your highest regulatory or reputational exposure lies. You determine what vendor relationships increase your obligations and how they do so.


Privacy risk is not just about what data is processed. It is about how, why, and under what safeguards.


How to Start Smarter in Privacy-Focused TPRM


Here is a clearer, more focused starting point.


First, know your privacy risk appetite. What are you trying to prevent? Consider whether you are most concerned with fines, data subject complaints, or brand damage.


Second, map data categories to business use. Focus on context. Health data shared with a research partner is fundamentally different from marketing analytics data.


Third, classify vendors by exposure rather than just activity. A processor handling biometric data deserves a different approach than a SaaS tool managing login metadata.


Fourth, align assessments to outcomes. Ask whether this assessment will help you make a decision or reduce risk. If not, do not send it.


That spreadsheet isn’t your enemy, it’s your mirror.


If your third-party privacy risk program feels bloated, performative, or hard to justify, the problem may not be your tools. It may be that the strategy came too late or not at all.


Start with risk. Start with purpose. Start with privacy done right.


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Corina Kwok De Los Santos

About the Author

Corina Kwok De Los Santos

US Attorney

Corina is a US licensed attorney specializing in HIPAA compliance, privacy law, and US market entry for international healthtech and SaaS companies. She advises companies from Asia and Europe on regulatory compliance, vendor risk, and commercial contracts. She is fluent in English, Cantonese, and Mandarin.

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